Since our company was founded in 1949, our customers’ trust has been the asset underlying our growth and development. OG Wellness’s Standards of Ethical Conduct allow all stakeholders in our business operations to understand what we aspire to, value and abide by. These standards serve as a basis for our stakeholders to judge us by, and act accordingly.
In order to continue our corporate growth and expansion, we must maintain our status as a trusted and respected contributor to our customers and to society as a whole.
To that end, we consider it our mission to maintain a higher level of corporate ethics than simply complying with regulations and engaging in sincere business practices.
OG Wellness Technologies Co., Ltd.
PresidentHiroshi Okuda
Part 01.
With respect to our customers
By thoroughly applying standards such as ISO 13485/9001 to our business operations and strictly adhering to Japan’s Pharmaceutical Affairs Law & Product Liability Act, we provide our customers with products that they can trust to be extremely safe, effective, high quality equipment.
We push ourselves to develop, manufacture and market products that exceed customers’ expectations by focusing on even the smallest details of quality, performance and appearance. In doing so, we strive to build our brand value by continuing to provide products that our customers will share our pride in.
We provide service that exceeds customers’ expectations in every situation, from proposing solutions to customers’ needs to post-purchase customer support.
We aspire to be a company that earns customers’ trust by always maintaining a sincere attitude in all interactions.
We listen carefully to our customers’ feedback and utilize it to continually improve our products and services. If by some chance we receive a product or service complaint, we resolve it promptly and decisively.
Each of us is aware that we represent the company, and we conduct ourselves based on the medical devices industry’s prevailing laws for sales and marketing of medical devices.
We acquire, maintain and use personal information appropriately and in compliance with relevant regulations.
Part 02.
With respect to our employees
With originality and passion as the foundation for our actions, we approach our jobs with a strong sense of teamwork.
We take the initiative for our own professional development and strive for ongoing growth.
We believe we must always act with integrity, consider the appropriateness of our actions, and be sensible members of society.
We handle corporate information and information acquired through the performance of our duties appropriately. Such information is never released to third parties or used for any purpose outside of the performance of our duties.
We put the public interest before our own, and do not engage in any actions that could damage our company’s reputation or financial standing.
We do not engage in the obligatory exchange of gifts between executives and employees.
We respect each other’s privacy and pay attention to even the smallest detail in the handling of personal information.
We do not engage in any form of harassment, including discrimination on the basis of nationality, religion, gender, social status, family lineage, disability, disease or age, nor in sexual harassment, verbal abuse or abuse of power.
Part 03.
With respect to our suppliers and business partners
We work hard to maintain trust and partnerships, and to engage in proper transactions with our business partners on equal footing.
We impartially compare and evaluate various criteria to choose the most appropriate parties with whom to conduct business. We only enter into transactions upon reaching a thorough, mutual understanding, then signing a contract with the other party. We then fulfill the contract in good faith. Furthermore, we do not accept or provide gifts or entertainment that would arouse suspicion as to the propriety of transactions we engage in.
We proactively engage in the mutually beneficial sharing of information. We respect the confidentiality of the information, knowledge and intellectual property we obtain in the process of conducting transactions with our business partners, and handle it appropriately.
Part 04.
With respect to the developing industry that we operate in
We cultivate a strong market and distribution environment for the medical device industry by following its fair competition conventions.
We do not slander, libel or make false or misleading statements about our industry competitors.
The information we use in our corporate operations is obtained properly and handled carefully.
We respect the patents and trademarks held by other companies.
Part 05.
With respect to society
We aspire to contribute to the medical, health and elderly care fields by providing safe and superior products and services to help people lead healthier lives.
In order to contribute to and be in harmony with society, we engage in sound business practices that comply not only with all laws and regulations relevant to our domestic and international business operations, but also with our own corporate ethics and society’s normal business practices.
We aspire to endear ourselves to the local communities around our offices, respecting the local culture and customs and achieving mutual understanding and harmony by actively participating in regional events and sharing information about our company.
Our entire company firmly rejects any engagement or association with organizations that pose a threat to a safe and orderly society, and with their members and interests.
We consider environmental conservation to be an important challenge for management, and aspire to develop products with minimal burden on the environment.
We comply with environmental regulations, not only handling waste disposal appropriately but also making efforts to recycle and reduce waste. Each of us is dedicated to raising our environmental awareness and going about our business in an environmentally friendly way.
Part 06.
Systematic implementation of our standards of ethical conduct
OG Wellness appoints people to be responsible for corporate ethics and efforts to promote adoption of our corporate ethics throughout the entire company.
The appointed corporate ethics committee’s administrative office and education, training and OG Wellness Standards for Ethical Behavior
OG Wellness has established a contact person to accept reports and consultations regarding the standards for ethical conduct.
